The only way for any industry to continuously improve service quality is to lay a foundation for the survival of a company. Providing high-level, personalized services to all customers is the direction of the company's development, and it is also the main manifestation of the level of fierce competition in the industry.

Day 3.15, day 3.15, service is one of Yunnei's core competitiveness. Yunnei Dynamics has always attached great importance to the construction of the service system and the improvement of its service level. For a long time, Yunnei has earned a reputation for its “customer first, service attentiveness” service concept and has placed great emphasis on any customer’s demands. More than 1200 service stations across the country have solved the worries of their customers with their “informal and quick” caring service. In order to further optimize the after-sales service work, with the "3.15" service awareness to provide all users with quality services throughout the life cycle. Yunnei Power will spare no effort to strengthen its after-sales service and enhance service competitiveness.

Yunnei Engine Yunnei Engine

One of the service assurance measures: rapid response and timely processing

Arrange special personnel to handle the coordination of user service requirements, ensure 24-hour flow of information, service in place, and ensure that user service needs are handled in a timely, satisfactory, and effective manner. The special person is responsible for tracking, coordinating, dispatching, and providing technical support for the dispatch of services, and is responsible for sub-regional personnel to provide timely and effective services for users. Establish an emergency plan to provide feedback on major product quality information, accidents, and disputes as soon as possible, organize service technical support teams to analyze and discuss, and formulate treatment measures to ensure coordination within 24 hours.

Cloud technicians deal with faults in a timely manner Cloud technicians deal with faults in a timely manner

The Second Guarantee of Service: Enhancing Service Quality and Creating "Nanny" Service Concept

400 national unified service hotline is set up, 24 hours a day, dedicated personnel; free first insurance for passengers on the bus; group users provide on-site maintenance services, regular visits, regular free inspections for vehicles; timely elimination of potential faults discovered, reduce due to failure The risk of loss caused by the expansion; for incidental failures, collect relevant fault status data, send someone to take long-distance follow-up, etc., and provide full service. Through zero-kilometer quality weekly reports, market quality information, etc., feedback quality information is collected, and quality rectification platforms such as service technical support team meetings, assembly site analysis meetings, company quality regular meetings, and special meetings are tracked and analyzed for quality rectification results. Reduce bad feedback rate, improve user's good perception, let users really feel "nanny" type service.

The pursuit of customer satisfaction is the purpose and goal of the service, and it is also the direction of our service. Yunnei Power will strive to implement the "3.15" service awareness throughout the service process. Integrity service, together with the community to build a new consumer ecosystem.

Ceramic Force Control System

Our ceramic Force Control System, ceramic active contact flange, ceramic Constant Force Actuator have many advantages over other grinders. It can realize flexible grinding, quick repsond to surface changing, and instant adjusting. Traditional mechanic hand lacks flexibility, and it is not easy to adjust, hard to realize mass production.

Ceramic force control system,Ceramic active contact flange,Ceramic constant force actuator

DARU Technology (Suzhou) Co., Ltd. , https://www.szdaruactivecontactflange.com

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