Liu Liangbiao is an appraisal officer of the Hezhou Automobile Repairing Plant in Guangxi. At the recent summary of the technical service work summary held by the Fast Group Corporation in 2006-2007, he made a speech as a representative of excellent service personnel. In an interview with this reporter after the meeting, Liu Liangbiao introduced the Hezhou City heavy vehicle market and its status as a special technical service station for Fast.

Hezhou is located in the eastern part of the Guangxi Autonomous Region. It has more than 4,000 heavy-duty vehicles in its territory and about 200 new vehicles each year, of which 80% are Dongfeng Liuzhou Auto's “Bulong” heavy trucks; the other 20% are owned by Chongqing Zhongqi, Shaanxi Heavy Duty Truck and other manufacturers segmented. Hezhou Automobile Repair Factory employs more than 100 people. At the same time, it is a special service station for Dongfeng Automobile, Shaanxi Heavy Duty Truck, Chongqing Heavy Duty Truck and other main assembly manufacturers.

In December 2005, the Hezhou Automobile Repairing Plant in Guangxi was approved as a special technical service station for the Fast Group. Liu Liangbiao took over the post-sale technical service work of the Fast Transmission. In the first half of 2007 alone, he replaced almost 100 units of Fast Transmissions for users, and almost all of the newly added local vehicles used the Fast Transmission.

The vehicle's vehicle consists of several major assemblies such as an engine, a transmission, and an axle. In the general after-sales service, when there is a problem with the transmission assembly, it is usually necessary to report to the vehicle manufacturer for repair, and then the entire vehicle factory notifies the transmission assembly plant, which is then commissioned by the transmission assembly plant to repair the service station. This is called “big cycle". Liu Liangbiao said, "Faster is different, is the only independent manufacturer in the transmission industry to do their own service, have their own accessories, their own repair tools, their own data reports ... Once a problem, special technical service station in Hezhou, Guangxi directly It can be repaired and the 'small loop' is taken. Our emphasis on car repair is a 'quick' word." The 'small loop' makes Fast's services known for fast, reliable, convenient, consistent and efficient users. The market has established a good brand image and reputation.

Liu Liangbiao quoted the user's words: "According to Fast's service requirements, we must regularly visit the user. Sometimes we tell the customer to help you check the transmission and fix it. The customer will say, no, good. !” Liu Liangbiao was very proud when he said this.

When asked about the cooperation with Fast, Liu Liangbiao talked about two things: First, trust, and second, communion and mutual benefit. In dealing with the customer's liability and inventory payment issues, Fast's rigorous work, timely service, and good reputation made Liu Liangbiao feel satisfied. In meeting the needs of customers, Fast has actively maintained the brand of local service stations and strived to create greater value for users and service providers, enabling Fast's service providers to see the prospects for cooperation and win-win cooperation.

"Fast tree, reliable," said Liu Liangbiao finally.
View related topics: Fast: Heavy-duty transmission production and sales in the world


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